Contact us

We're here to help with orders, shipping, returns, product setup, companion apps, privacy requests, and other questions about Nehon products.

Customer support

Email: support@nehonai.com
Phone: 949-656-1999

You may also use the contact form below. For order-related questions, include your order number. For product or companion-app support, include the product model, device serial number if available, phone model and operating system, app name and version, and a brief description of the issue. Screenshots or photos may help, but do not send passwords, complete payment-card numbers, or unrelated sensitive information.

Returns and refunds

Do not mail a return before receiving written authorization and return instructions from our support team. The business address below is not the authorized return address. Approved returns are governed by our Return and Refund Policy.

Shipping questions

For tracking, delivery delays, address corrections, lost packages, or shipping damage, include your order number and any available carrier information. See our Shipping Policy.

Privacy and legal requests

For privacy requests, legal notices, or intellectual-property questions, email support@nehonai.com and clearly describe your request. See our Privacy Policy.

Business information

Nehon
Operated by CA RUIQI INVESTMENT INC
64 Filbert
Irvine, CA 92620
United States

The address above is our business contact address and is not the authorized return address.